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    • WHO WE ARE
    • PROPERTY OWNERS 
      • Why Rent Choice
      • How to Switch
      • Customer Service Guarantee
      • Owner FAQ
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      • Tenant FAQ
      • Properties for Lease
      • Repair Request
    • RESOURCES 
      • Suburbs we Manage
      • Blog
      • Socials
    • CONTACT NOW

Suite 8, Level 1, 12-14 Thelma Street, West Perth WA 6005

CONTACT NOW

P 08 6365 5665

E hello@rentchoice.com.au

  • HOME
  • WHO WE ARE
  • PROPERTY OWNERS 
    • Why Rent Choice
    • How to Switch
    • Customer Service Guarantee
    • Owner FAQ
  • TENANTS 
    • Tenant FAQ
    • Properties for Lease
    • Repair Request
  • RESOURCES 
    • Suburbs we Manage
    • Blog
    • Socials
  • CONTACT NOW
  • …  
    • HOME
    • WHO WE ARE
    • PROPERTY OWNERS 
      • Why Rent Choice
      • How to Switch
      • Customer Service Guarantee
      • Owner FAQ
    • TENANTS 
      • Tenant FAQ
      • Properties for Lease
      • Repair Request
    • RESOURCES 
      • Suburbs we Manage
      • Blog
      • Socials
    • CONTACT NOW

Suite 8, Level 1, 12-14 Thelma Street, West Perth WA 6005

CONTACT NOW
  • HOME
  • WHO WE ARE
  • PROPERTY OWNERS
    • Why Rent Choice
    • How to Switch
    • Customer Service Guarantee
    • Owner FAQ
  • TENANTS
    • Tenant FAQ
    • Properties for Lease
    • Repair Request
  • RESOURCES
    • Suburbs we Manage
    • Blog
    • Socials
  • CONTACT NOW
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    Real Estate services provided by Rent Choice Pty Ltd T/A Rent Choice (ABN 46 161 592 990) Licensed Real Estate and Business Agent in WA (RA66242).

    Terms & Conditions
    Privacy Policy
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    ×
    ×
    Marketing Your Property
    
    Rent Choice will only be able to offer your property to the market if we have a signed management authority, We offer a three month satisfaction guarantee for your peace of mind.
    Cancellation
    
    In the event that the management authority is terminated, Rent Choice will hand back the property without charging any penalties or exit fees.
    For avoidance of doubt, the three months is calculated as at the date of signing the agreement to the same date less one day, three months later.
    
    Any fees received by Rent Choice during the three month period for services completed will not be refunded (for example: leasing fees, inspection fees etc.)
    
    On expiry of the three month guarantee period, the landlord will waive the benefit to the guarantee and all other conditions of the management agreement will stay intact.
    
    The management agreement must be entered into in good faith and be for a minimum term of 36 months.
    ×
    STANDARD REIWA MEMBERS’ PRIVACY POLICY 
    
    Rent Choice Privacy Policy 
    
    1. Rent Choice is committed to complying with its obligations under the Privacy 
    Act, 1988 and the associated Australian Privacy Principles (APPs). 
    
    Application of the APPs to this Real Estate Agency 
    
    2. We are bound by the APPs either as a consequence of being an organisation 
    with an annual turnover of more than $3 million or due to the fact that we 
    derive a benefit, service or advantage by the collection or disclosure of 
    information and opinions about individuals whose identity is apparent or can be 
    ascertained.   
    
    3. We will not collect personal information unless it is reasonably necessary for, or directly related to, one or more of our functions or activities. 
    
    4. Our designated Privacy Officer is: 
    Name: Clare Christiansen
    Email: clare@rentchoice.com.au
    Telephone: 08 9435 3915 
    
    5. We, through our Privacy Officer, are happy to provide further details as to the 
    extent to which we are required to comply with the APPs should any person 
    wish. Alternatively, further details of the obligations imposed upon 
    organisations under Australia’s privacy laws can be obtained directly from the 
    Office of the Australian Information Commissioner (Commissioner) or by 
    reference to the APPs and the Commissioner’s associated guidelines at 
    www.oaic.gov.au. 
    
    The types of information held by this Real Estate Agency 
    
    6. The type of personal information held by us includes the following: 
    a) names, email addresses, other contact details, residential and mail 
    addresses, gender information, occupation details, and other personal 
    information provided by individuals to the real estate agency or our 
    service providers in acquiring, using or subscribing to our services; 
    b) financial information such as assets and liabilities, income and expenses, 
    credit reference information and credit card/banking details; 
    c) property valuations and details of properties obtained to make, analyse 
    and/or assess those valuations; 
    d) databases of comparable sales of properties and/or businesses in order to 
    appraise the value of other properties and businesses and in order to 
    assist in the marketing of those properties and businesses; 
    e) information used with respect to the marketing, sale and/or leasing of 
    real estate properties and/or businesses; 
    f) information from sellers, buyers, lessors and/or tenants and potential 
    sellers, buyers, lessors and/or tenants of properties and/or businesses; 
    g) details of properties, owners and tenants used for the purpose of 
    managing the leasing of both commercial and residential properties; 
    references associated with tenancy applications; 
    h) photographic identification; 
    i) data obtained from third parties regarding lease applicants’ rental 
    histories; 
    j) data obtained from third parties for use when marketing, selling and 
    leasing real estate properties and businesses; 
    
    Ways in which this real estate agency collects personal information 
    
    7. This real estate agency collects personal information: 
    a) wherever reasonably practicable, directly from the individual with respect 
    to whom the information relates; 
    b) from our associated company, Terranovis Pty Ltd, its agents and 
    respresentatives; 
    c) from individuals, agents and representatives (eg lawyers, settlement 
    agents, accountants, financial advisers, banks); 
    d) by buyers, sellers, lessors, tenants or other users of our services or, 
    alternatively, by potential users of those services; 
    e) through our website; 
    f) through publicly available information services (eg social media, local 
    councils, Landgate, telephone white pages, internet records); 
    g) when we are required to collect the information by virtue of legal or 
    regulatory requirements (eg the provisions of the Real Estate and 
    Business Agents Act, 1978); 
    h) when individuals participate in competitions or surveys conducted by the 
    real estate agency (or third parties, on our behalf) including, but not limited to, surveys relating to the quality of our services provided and surveys relating to real estate matters; 
    i) from data bases kept by third parties regarding individual’s rental 
    histories; 
    j) from other real estate agents (eg when the agency is involved in a 
    conjunctional sale of land or when we act for a buyer in a transaction). 
    
    The primary purpose for which this real estate agency holds information 
    
    8. We hold the information referred to above for the purpose of enabling us to 
    conduct the services that we provide to our customers, sellers, buyers, lessors 
    and tenants, to enable us to market the provision of those services and to 
    conduct our business.  In particular: 
    a) we collect information to enable us to provide services in connection with 
    the sale and/or leasing of properties and/or businesses; 
    b) we collect information to provide advice to customers and prospective 
    customers with respect to real estate and/or business agency matters; 
    c) we obtain information from Landgate, to assist us in the valuing, selling 
    and/or leasing of properties and/or businesses; 
    d) we collect information to assess applications for residential and 
    commercial tenancies; 
    e) we obtain information to assist us with marketing the services of the 
    agency; 
    f) we collect information to enable us to advise our clients of additional 
    information or services supplied by us (or by third parties) that may be of 
    interest to them; 
    g) we provide personal information to our contractors, who provide us with 
    services to assist us with conducting our business; 
    h) we collect information to enable us to efficiently manage our business; 
    i) we collect information to assist with our delivery of services via the 
    internet; 
    j) we provide information to the Real Estate Institute of Western Australia 
    (Inc) and other providers of real estate internet services to enable us to 
    market properties, promote our services and conduct our business 
    through the internet; 
    k) we collect information for research and statistical purposes. 
    
    Disclosure of personal information to overseas recipients  
    
    7. It is likely that we will disclose personal information to overseas recipients (eg 
    data storage services), when that disclosure is consistent with the purpose set 
    out above. 
    
    8. The countries associated with the overseas recipients are, potentially, but not 
    limited to the following: United States of America, Philippines, India and 
    Indonesia.   
    
    Right to gain access to personal information held by this real estate agency and our complaints handling processes 
    
    9. Information that is stored by us about an individual is stored in a reasonable 
    state of security. 
    
    10. Pursuant to the APPs, persons have certain rights to obtain access to personal information held by us with respect to that individual.  Subject to the relevant exemptions contained in the APPs and subject to an individual providing sufficient proof of his or her identity this real estate agency will provide access to information that it holds relating to an individual. This real estate agency reserves the right to charge a fee for the provision of this information based on the administrative cost of supplying the information requested.  Further details as to these costs and the ability to access information held by us can be obtained by contacting our Privacy Officer. 
    
    11. This real estate agency requests, for the purposes of clarity, that any requests for access to personal information be made in writing addressed to the agency's Privacy Officer. 
    
    12. We will generally provide access to information by providing to the individual 
    concerned copies of relevant documents. Where, for reasons of volume or 
    otherwise, providing copies of documents is not practical, we will make  arrangements for the individual concerned to attend at our offices to carry out 
    a physical inspection. 
    
    13. Wherever possible, we will provide copies of documents or access to the 
    information that we hold with respect to an individual within 14 days of the 
    receipt of the relevant request.  In the case of more complex requests we will 
    endeavour to provide access to the information within a period of 30 days. 
    
    14. If individuals believe that information held relating to them is incorrect they are entitled to request, by contacting our Privacy Officer, that we correct that 
    information. 
    
    15. Should we believe that we are entitled to refuse a request to access information or to make corrections we will provide written reasons for our decision. 
    
    16. If you are dissatisfied with the manner in which we deal with your personal 
    information or should you wish to make a compliant regarding our compliance 
    with privacy laws, please contact our Privacy Officer in writing. 
    
    Further information 
    
    17. Should any person wish to obtain further information with respect to the type of personal information we hold, the purposes for which we use that 
    information and/or the way in which we manage that information, please 
    contact our Privacy Officer at the contact details set out above. 
    
    Changes to our Privacy Policy 
    
    18. This document sets our current privacy policy. This policy will be reviewed from time to time and will be maintained in an up-to-date form.  Any changes to this policy will be posted on the relevant section of our website.