Property Management
Perth

Be Kept In The Loop While We Boost Your Property's Rental Return in 90 days*
*Or end our risk free trial - 100% Satisfaction Guarantee!

Super responsive
to your requests

When you talk to our team, we get back to you fast. 

There is more time spent on your property with our smaller portfolio sizes. Your requests are actioned (not missed) with a single point of contact. For extra care, our property managers are supported by an accounts and admin team. We love to communicate on your terms, and we can because we’re tech-savvy… we even enjoy virtual coffee! 

We pick up on delays AND fix them before you do. All helped by our in-house-built technology, tracking communications, fostering transparent accountability and automating team reminders.

maximise your property's return

We boost your returns by many 1%'ers that other agents overlook. 

Our efforts start with a detailed action plan to maximise rent, minimise vacancy and rental compliance. Then we lease your property fast by maximising your property's exposure with our tailored marketing plan. This is complemented by our weekend home opens and a multi-follow-up process for prospective tenants (calls + sms + emails).
 
Know you're getting the right guidance on marketing, leasing, rent reviews, maintenance requests, contractor quotes and day-to-day property management.

Be reassured by our unmatched care

We're a Goldilocks agency (not too big, not too small) so your win is our win too.

Each of our property managers stay with us long term to provide a consistent point of contact. The team is led by real estate industry leaders and like-minded property investors who are actively involved in the day-to-day operations. Complexity is our strength, the team looks after development sites, entire unit blocks, granny flats, renovation projects, dual-key dwellings, and countless other properties that require their own unique care and attention.

Feel looked after and be kept in the loop, we're 100% focused on personalised property management.

Check Out Our Service Area

Our service area includes most of the Perth metro area as far north Eglinton and as far south as Dawesville. We maximise our local knowledge by splitting our portfolios into six regions.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Yes, we service our West portfolio

In fact, we even know your property manager... Noelia! To get the benefits of a local agent, we share our portfolio's based on location, these bonuses include:

  • Maximising rent with local leasing market knowledge;
  • More time proactively managing your property with shorter commutes; and 
  • Getting better rates on trades that operate in the area. 

We're also on the ball and accountable with our numbers, we've included some current stats below.

23
Houses in portfolio
32
Units in portfolio
5.1
Average Days on Market
98%
Tenants Pay on Time

Yes, we service our South portfolio

In fact, we even know your property manager... Hayley! To get the benefits of a local agent, we share our portfolio's based on location, these bonuses include:

  • Maximising rent with local leasing market knowledge;
  • More time proactively managing your property with shorter commutes; and 
  • Getting better rates on trades that operate in the area. 

We're also on the ball and accountable with our numbers, we've included some current stats below.

13
Houses in portfolio
45
Units in portfolio
5.1
Average Days on Market
98%
Tenants Pay on Time

Yes, we service our North portfolio

In fact, we even know your property manager... Anya! To get the benefits of a local agent, we share our portfolio's based on location, these bonuses include:

  • Maximising rent with local leasing market knowledge;
  • More time proactively managing your property with shorter commutes; and 
  • Getting better rates on trades that operate in the area. 

We're also on the ball and accountable with our numbers, we've included some current stats below.

15
Houses in portfolio
21
Units in portfolio
5.1
Average Days on Market
98%
Tenants Pay on Time

Yes, we service our Inner South portfolio

In fact, we even know your property manager... Sam! To get the benefits of a local agent, we share our portfolio's based on location, these bonuses include:

  • Maximising rent with local leasing market knowledge;
  • More time proactively managing your property with shorter commutes; and 
  • Getting better rates on trades that operate in the area. 

We're also on the ball and accountable with our numbers, we've included some current stats below.

20
Houses in portfolio
23
Units in portfolio
5.1
Average Days on Market
98%
Tenants Pay on Time

Yes, we service out East portfolio

In fact, we even know your property manager... Noelia! To get the benefits of a local agent, we share our portfolio's based on location, these bonuses include:

  • Maximising rent with local leasing market knowledge;
  • More time proactively managing your property with shorter commutes; and 
  • Getting better rates on trades that operate in the area. 

We're also on the ball and accountable with our numbers, we've included some current stats below.

77
Houses in portfolio
66
Units in portfolio
5.1
Average Days on Market
98%
Tenants Pay on Time

Yes, we service our Costal South portfolio

In fact, we even know your property manager... Kelly! To get the benefits of a local agent, we share our portfolio's based on location, these bonuses include:

  • Maximising rent with local leasing market knowledge;
  • More time proactively managing your property with shorter commutes; and 
  • Getting better rates on trades that operate in the area. 

We're also on the ball and accountable with our numbers, we've included some current stats below.

16
Houses in portfolio
10
Units in portfolio
5.1
Average Days on Market
98%
Tenants Pay on Time

Reviews

Reviews

Judith Dowding

So happy with the service. So helpful and onto it. Would very happily recommend.

Conor O'Hara

I moved overseas for work recently and had to lease my apartment out at short notice as a result. Rent Choice were suggested to me by someone who works in the real estate industry and this turned out to be a great recommendation - Clare & Justine have made the whole process so easy and I've been really impressed by how efficient and well organised they are. It's a massive relief that my apartment and tenants are in safe hands.

S Leahy

I had Rent Choice managing a house I was renting and was very happy with their service. This lead to when I bought my own house and eventually had to move out due to a relocation, it was an easy choice to choose them to be my property managers. I have had Hayley Morley helping me out through the process as my manager and she has been exceptionally friendly and informative, following up on any issues I might have with excellent timing. I would highly recommend Rent Choice.

John S

Hayley has been a pleasure to deal with - despite not getting approved for a rental property, she was very friendly, helpful and prompt in her response. I wouldn't hesitate to rent with Rent Choice in the future

100% Property Management

100%

About us

Avoid common landlord GRIPES!

Our
Competitors

All Problems come to you

When things are busy, it's easy to overlook important tasks and only focus on reactive property management.
Our focus is proactive reviews into how our team is tracking, followed by the admin team stepping in to make sure tasks don't fall between the cracks.

you don't know what's going on

Many agents have a split focus between sales, strata or other services and the owner is not actively involved in the agency.
We focus solely on property management with our business owner an active part of the team.

you talk to a new person each time

To save costs, some agents load up their property managers with limited training and systems.
We keep our team, maintain smaller portfolios and develop our own technology to support our property managers.

Things are overlooked

In larger agencies, it's common to split the team members roles (leasing, inspections etc.) and hire team members that do things differently.
We have a single point of contact, your property manager, doing almost everything, and our team is buddied until they are familiar with our systems.

Property Management Case Studies

Property Management

Baldivis, Rockingham

tenant-come-investor
Own home

✔️ Met our property manager as a tenant
✔️ Purchased ideal home, but had to relocate
✔️ Picked us based on previous rental experiences
✔️ We tailored marketing and renovations around move
✔️ Absolutely stoked with the final result

Como, Perth

Professional Investor
15 apartments

✔️ Moved tenants during renovation
✔️ Collaborated with owner's builder
✔️ Owner had income while renovating
✔️ Reduced project delays being part of owner's team
✔️ Maximised resale price with staggered leases

Seville Grove, Perth

Mum & Dad Investor
3 properties

✔️ Owner used many rental agents
✔️ Moved all properties to Rent Choice
✔️ We sorted insurance claim & coordinated repairs
✔️ Re-leased for more rent per week in a short period
✔️ They have tried many agents and are reassured by our diligence

Step-by-step guide: switch to Rent Choice

Property Management

We've helped plenty of property owners through the same simple switching process. The steps are similar if it's a brand new rental, self-managed property or coming from another real estate agency.

Either way, we like to get involved early on. For brand new rental properties, we can set up things correctly from the start. If we're taking over from a sticky rental situation (maybe mistakes have been made) the sooner we help, the quicker and easier the solution.

1

🚀 Meeting #1 - Rental Boosting Ideas

We start with a free and confidential first meeting covering these areas:

  • Tips to maximise your rent
  • What exactly we do as your property manager
  • Essential rental property compliance items
  • Our fee structure tailored to your property
  • Answering any questions you have

Once we have visited the property, we'll provide a detailed comparable rental analysis to determine the market rent. 

2

✅ Step-by-step Action Plan

It's now our focus to get your property ready quickly. We take care of the following (*if applicable):

  • Sign our management agreement to allow us to be your property manager
  • Handle entire transfer process from another agency*
  • Organise insurance and third party compliance checks*
  • Prepare marketing photos and advertising
  • Set up a client file, collect keys and payment information

Most importantly, we will keep you up to date with how these steps are progressing, and there is no charge until we start collecting rent.

3

🔥 make your property stand out

Then we find a great tenant in the shortest possible time, we do this by:

  • Maximising your property's exposure by listing to all major 'for rent' portals at the right rent (not too high to avoid vacancy; not too low)
  • Actively notifying prospective applicants with new home open times
  • Increase home open traffic by conducting mid-week, weekend and private viewings
  • Wide range of applications by following up on all interested parties through different points of contact (email, SMS & call)
  • A speedy online tenant application to process applications quicker and reduce drop off
  • Helping you select the best tenant with a detailed tenant profile and multi-step tenant vetting process (tenancy database, employment and rental history reference checks)

It's about getting the best possible tenant, at a fair rent and looking after them to stay at your property. 

4

😃 try US out 100% risk free

We would never expect you to trust us straight away! A property is a significant asset and to select a property manager without trialling them is a massive leap of faith.

As part of our standard management agreement, there is a 90-day risk-free trial. Meaning if you're not 100% satisfied by our service within 90 days, you can end the agreement at absolutely no penalty — no questions asked!

Owner FAQ

Property Management

What does a property manager do?

Whether you own one rental property or multiple properties, being an active landlord requires a significant amount of time, energy, and industry know-how. By taking over these responsibilities, property management companies like Rent Choice can be a huge asset not only to your investment but to your personal quality of life. A good property manager will:

  • Ensure your property is regulation-compliant
  • Market your rental to prospective tenants
  • Thoroughly vet tenant applications
  • Lodge bonds, collect rental payments, and pursue arrears
  • Oversee maintenance and repair issues
  • Manage rent reviews
  • Communicate directly with tenants

Property management done right is more than collecting rent, and the cost of investing in a property manager can be significantly offset by the increased professional diligence. Rent Choice, for example, ensures compliance with the Residential Tenancies Act by keeping up to date with legislation changes, utilising appropriate documentation, and reviewing policy terms set by your insurer. In addition, our licensed agents have access to defaulting databases to vet tenants as well as subscriptions to advertising portals that bring your property to a bigger pool of higher-quality potential tenants.

Using a property management service can reduce the potential for scams, bad tenants, and legal action for non-compliance. We make sure your tenant is happy in the home, keep your investment on track, and reduce your work, stress, and risk. With Rent Choice, your only responsibility as the property owner is to sit back and enjoy the passive income your rental properties provide.

How much does a property manager cost?

Property management fees in Perth commonly fall between 10% to 18% of total collections, which includes charges such as letting, admin/postage, inspection, and other service fees. Rent Choice’s specialist model sits competitively within this range; however, we take pride in providing above-average service, and this is reflected in our fees. We are not the cheapest agency in Perth, nor do we strive to be.

Our exact fee structure depends on the complexity of your particular property. The factors we take into account include rent price, turnover rates, furnished vs unfurnished listings, and whether or not you own multiple properties.

For a precise and instant breakdown of property management fee structure that matches your property, please get in touch.

How to self manage a rental property? 

About 15% of owners elect to self-manage their properties. If you have the time, are keen to educate yourself on the legislative requirements and can streamline your self-management it has the potential to save you money.

The first areas to educate yourself on include:

The operational steps in managing your own property include:
  • Market appraisal - work out what rent your property would achieve;
  • Marketing prep - Get professional photos (budget $160) and write accurate advert. Simple mistakes may lead to a claim by your tenant - for example if a ducted A/C has been replaced by a split system, note this on the advert. 
  • Upload your advert - use a DIY listing service to make your property live on Domain and RE (budget $200 - $300) and avoid Gumtree/Facebook for opportunistic tenants.
  • Conduct home opens - Provide application forms to prospective tenants at the home open, which include any special conditions you want in your lease.
  • Process applications - Be sure to reference check applications from previous property managers and current employment. Validate the property rented links to the reference.
  • Repairs - source appropriately licenced contractors, obtain insurances and coordinate access with the tenant.
  • Rent increase - Seek rental evidence and serve valid notice to the tenant. Requirements are outlined in the RTA and form part of your lease agreement’s conditions.
  • Breach - ensure that any breaches for non-payment of rent or issues arising from an inspection are in the prescribed format.
  • Record keeping - It’s best to use an accounting package to record rental payments, expenses and important documents (budget $300 per annum for DIY landlord package).
We estimate that self-management expenses are between $800-$1,500 per annum (property condition report contractor, tenant database checks, accounting software, advertising etc.) Consider the after-tax cost of the saving and break the saving down to an hourly rate for your time. Many landlords find that the time cost vs amount saved does not adjust for the risk of a mistake.

How to change your property management company?

Rent Choice can complete change over the process by simply completing an appointment letter (well almost everything!) The appointment letter will allow us to collect all necessary files and documents from your current property manager. 
There are three common paths to swapping property managers:

  • Open Agreement - It's likely your current agent's contract is the standard REIWA Management Authority. This authority would have a term (between 1 - 3 years) followed up by 12 monthly renewals. If you haven't renewed the management authority, it will be considered an 'open' agreement. When changing on an open property management authority, there should be no penalties, and you're unlikely to incur any expense switching property managers.
  • In Authority Period - If you're within the authority term, it's still good practice to notify your current property manager and state that you WON'T be renewing your authority. It's common to have a notice period, and by providing this notice early (stating you're leaving at the end of the term) you will avoid delays in your current property manager preparing a handover. It's worth noting that many agencies may opt to terminate the management agreement at nil cost mutually.
  • Poor service - In addition to these two options above, if an agent has been providing exceptionally poor service — there may be grounds for early termination.

Importantly, there is a common myth that you too need to be between tenancies to swap agents. This is NOT the case... in fact, it is better to change agents with a tenant in place. As part of the handover process, Rent Choice reconciles all rents, bonds, and documentation (and can pick up any issues BEFORE the tenant vacates). We update tenants on their new point of contact and resolve any outstanding paperwork or requests.

Finally, for owners who have self-managed and run into issues - we're happy to step in mid-way and help out. We've taken over sticky property situations and have even represented owners in court. Experience suggests that the sooner we can help, the quicker and easier the solution.

How to find a good property manager?

Over 85% of property owners use a property manager, but it's a common struggle to find a great property manager. If you don't want to use us, but still want an awesome result take the following steps:

  • Build a list based on reviews - Use Google, Facebook and other review sources (i.e. online forums) to find property managers that are well-reviewed.
  • Filter agencies based on capability - Consider a property management only agency because this is the sole organisation's focus.
  • Filter agencies based on size - Small agencies struggle to cover staff leave requirements, and you become a number with large agents. A Goldilocks agency is between 400 to 800 properties (a team of 10).
  • Try before you buy - check the online adverts, secret shop home opens and see how quick you're followed up as a prospective tenant.
  • Understand the structure - large agencies tend to separate roles (leasing, BDM, leadership, property manager, inspections, etc.) where medium-sized agencies tend to have a dedicated property manager who looks after your property.
  • Meet the Property Manager - Almost all agencies have a dedicated business development manager, but make sure that you go past this and speak with the property manager who will look after your property.
  • Portfolio sizes - How many properties are managed per property manager on the team (80 to 120 with admin support is an ideal range). Find out the total properties in the portfolio and divide it by the property managers on the company's website. 
  • Request the Application Form - is it detailed so they can provide you with a thorough reference check and does it include special lease conditions to protect your property.
  • Service Agreement - does the agency only rely on the management authority to cover their level of service to you or do they go above this with an owner service agreement.
  • Application processing time - Ask your property manager how long it takes to process a rental application - and push for 2 or 3 examples. A turn around from initial application longer than 1.5 working days can be too long in a competitive rental market.
  • Find sticky properties - Find properties that the agencies have been marketing for an extended period and ask the property manager why they have not leased.
  • Rent achieved - ask the agency to provide information from the last 3 - 5 properties they've leased. Find out what was the initial appraised price vs what has been achieved. A consistent theme of under or over quitting the initial appraised price should be an alarm.
  • Professional organisations and insurance - REIWA is an exemplary industry organisation that provides support to property managers, and all members MUST have professional indemnity insurance. Ensure the property manager has adequate professional insurances and is part of a group that provides ongoing training and support.
  • Routine inspections - Not to be confused with property conditions reports at the start of the tenancy, but during the tenant occupying the premises, "who conducts the inspection?" Sole responsibility sitting with the property manager drives personal accountability, whereas a team will cause inconsistencies in inspections.

Once you have shortlisted 2 or 3 agents from 10 - 15 prospective agents, you can then consider fees between the agencies.

Can you claim property management fees on tax?

Yes, property management fees are considered an expense of holding a property. This deduction can be claimed in the income year you incurred the property management fees. For negatively geared property, you may be able to deduct the property management fees against your other income. See more detail on the ATO’s website: https://www.ato.gov.au/general/property/residential-rental-properties/rental-expenses-you-can-claim-now/.

IMPORTANT: this information for educational purposes and may NOT be accurate in every scenario. Be sure to seek personal tax advice from your accountant. 

How to terminate a property management agreement?

Management agreements commonly have term lengths of 1-3 years, followed by 12-month renewals. Under certain circumstances — for example, if an agent has been providing exceptionally poor service — there may be grounds for early termination.

If your management authority agreement is open and you follow the correct termination process, you’re unlikely to incur any expense.

IMPORTANT: it’s a common misconception that you need to wait for the lease to be vacant too. This is not the case, a handover between agencies can happen at any time. As part of this process, Rent Choice reconciles all rents, bonds, and documentation. We update tenants on their new point of contact and resolve any outstanding paperwork or requests.

Get In Touch

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.